Our ‘Quality’ philosophy is a synthesis of ISO 22000: 2005 or Good manufacturing practices (GMP) guidelines, laws and regulations, which enable us to deliver consistent quality of Psyllium product for human consumption. Smilax Psyllium Impex nurtures a powerful philosophy, i.e. growth through excellence, by implementing systems and procedures achieving QUALITY the prime objective.
Quality is built into our process. The Quality principles are employed in the planning, designing, construction, testing of Quality systems and qualification of facilities. The supplier development and Materials management, Engineering / maintenance, Production, Quality assurance and Quality control departments comply with these Quality principles. Quality is maintained and supported by Executive management and coordinated by Quality assurance, which is the responsibility of each one in the plant. The effectiveness and applicability of Quality assurance system is monitored regularly.
Responsibility of Quality Assurance function
- Self-Inspection / Internal audits.
- Complaint handling and product recalls.
- Process verification or method verification.
- Review of relevant documents along with batch record.
- Supplier development.
- Supplier qualification.
- Non-Conforming material review.
- Change control.
- Document control.
- Final batch release.